The National Lottery Awards

You will be able to cast a vote for The National Lottery Awards, by voting either online at the website www.lotterygoodcauses.org.uk/awards or voting from a landline or mobile telephone (‘the vote’). By participating in the vote you agree to be bound by these terms and conditions.

1. General terms

1.1 You can cast votes online, or from a landline number or a mobile phone number, during the voting phases of The National Lottery Awards, either for one project or multiple projects. However, The National Lottery Promotions Unit (NLPU) reserve the right to challenge and/or remove votes at any time.

1.2 NLPU reserves the right in its sole discretion to discount any votes received where in NLPU’s reasonable perception it seems likely that the vote has been manipulated or tampered with, or for any other reason that NLPU in its absolute discretion deems necessary, and it will take any action that may be available to cancel, terminate, modify or suspend the vote.

1.3 NLPU reserves the right to amend these terms and conditions at any time without prior notice in its absolute discretion. Any changes will be posted on the website (www.lotterygoodcauses.org.uk) and such posting shall be adequate notice to all users.

1.4 NLPU is not responsible for network, telephone line or communication failures of any kind or for votes that are incomplete or incomprehensible or not received. Such entries will be void.

1.5 In the event of any fault, mistake, misunderstanding or dispute concerning the operation of any part of the voting, the operation of the technical system or any other matter arising out of the vote the decision of NLPU shall be final.

1.6 Under no circumstances (including but not limited to any act or omission on the part of NLPU) will NLPU be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access the vote.

1.7 The result of the vote will be from all votes received (both online and telephone) at the time when the result is calculated, after the time for voting has ended. Telephone votes which have not been received at the time when the result is calculated will not be counted but will still be charged.

1.8 The eligibility of any vote is at the sole discretion of NLPU.

2. Online Voting

2.1 Online voting for the semi-final phase will be open from 9am on Monday 16 June 2008 and close at midday on Friday 4 July 2008. Users of the www.lotterygoodcauses.org.uk website will be able to cast their vote for shortlisted projects, and the three projects with the most votes (when combined with telephone votes for the same phase) at the close of voting will progress into the final round. Votes will be recorded once the vote has closed, but any votes received after the close of voting will be disregarded and will not be counted towards the final result.

2.2 Online voting for the final phase will be open from 9am on Monday 21 July 2008 and close at midday on Friday 8 August 2008 (votes will be reset to zero from the semi-final phase). Users of the www.lotterygoodcauses.org.uk website will be able to cast their vote for shortlisted projects, and the one project with the most votes in each category (when combined with telephone votes for the same phase) at the close of voting will win the National Lottery Award for its category and a cash prize of £2,000 to be spent on their project. Votes will be recorded once the vote has closed, but any votes received after the close of voting will be disregarded and will not be counted towards the final result.

2.3 There is no cost to users for online voting.

2.4 Information provided on the website with details on how to vote forms part of these Terms and Conditions.

3. Telephone Voting

3.1 Telephone voting for the semi-final phase will be open from 9am on Monday 16 June 2008 and close at midday on Friday 4 July 2008. Telephone users will be able to cast their vote for shortlisted projects, and the three projects with the most votes (when combined with online votes for the same phase) at the close of voting will progress into the final round of voting. Votes will be recorded once the vote has closed, but any votes received after the close of voting will be disregarded and will not be counted towards the final result, although the user will still be charged for the cost of the call.

3.2 Telephone voting for the final phase will be open from 9am on Monday 21 July 2008 and close at midday on Friday 8 August 2008 (votes will be reset to zero from the semi-final phase). Telephone users will be able to cast their vote for shortlisted projects, and the one project with the most votes in each category (when combined with online votes for the same phase) at the close of voting will win the National Lottery Award for its category and a cash prize of £2000 to be spent on their project. Votes will be recorded once the vote has closed, but any votes received after the close of voting will be disregarded and will not be counted towards the final result, although the user will still be charged for the cost of the call.

3.3 You must ensure that all care is taken when dialling the voting services. It is the responsibility of the voter to ensure that the correct number is dialled. NLPU will not be liable for costs incurred for misdialled numbers or any other consequences of user error.

3.4 Calls from a landline are charged at a BT lo-call landline rate. Calls from mobile phones may vary depending on network charges. Callers are advised to check with their telephone network provider to be certain of the cost. No profit will be made from the cost of the phone vote by NLPU or The National Lottery.

3.5 The charges for calls made will appear on your next mobile / telephone bill. All queries relating to mobile / telephone bills should be directed to your mobile or telephone network provider.

3.6 If you are not the bill payer, you must get permission from the bill payer before calling.

4. Monitoring of Voting

4.1 The Electoral Reform Service (ERS) will act as independent adjudicator throughout the process, and will have systems in place to monitor the voting, scrutinise the votes, carry out testing to ensure the validity of the vote and certify the final tally of votes.

5. Results

5.1 The results are expected to be announced on BBC1 on Saturday evening on 30 August 2008. NLPU and BBC reserve the right to change, amend or vary any of the dates and times of the announcement of the results or any of the other programmes in relation to the vote at any time in their absolute discretion.

6. Contact details and further information

6.1 For a hard copy set of these Terms and Conditions please send a self- addressed envelope to the Legal Department, NLPU, 1 Plough Place, London EC4A 1DE.

7. Complaints

7.1 If you have any comments or complaints about this voting process please contact ERS in writing to Simon Hearne, Director Electoral Services, The Election Centre, 33 Clarendon Road, London N8 0NW.

7.2 Nothing in these terms and conditions restricts your statutory rights as a consumer. For more details on your statutory rights you should contact your local Trading Standards Office or Citizen's Advice Bureau.

8. Assistance with voting

8.1 If you experience any difficulties with the website or phone voting please call 020 7211 1855 or send an email to: matthew.mansfield@lotterygoodcauses.org.uk

9. Governing Law

9.1 These Terms and Conditions shall be exclusively governed by and construed in accordance with the laws of England and Wales and you irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.